Overview

This Privacy Policy describes how SLC Therapy of WNY collects, uses, and shares information when you visit our website, submit a form, call or email us, or otherwise interact with us online. It also explains your choices and how to contact us with questions.

What we collect & why

We collect only what we need to respond to inquiries, provide services, and improve our website.

Information you provide

When you fill out a form, call, or email, you may provide your name, contact details, and information you choose to share about your childโ€™s needs. We use this information to respond to you and coordinate next steps.

Website usage information

Our website may collect basic analytics such as pages visited, approximate location, device/browser type, and referral source. This helps us understand what content is helpful and improve site performance.

Cookies and similar technologies

Cookies are small files stored on your device. We may use cookies for essential site functionality and to understand how the site is used. You can control cookies through your browser settings.

How we use your information

We use information to respond to inquiries, provide customer support, schedule or coordinate services, maintain website security, and improve our content and services.

How we share information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website or communicate with you (for example, email or form tools), and only as needed to provide those services. We may also share information if required by law.

Childrenโ€™s privacy

Our website is intended for parents/guardians and professionals. We do not knowingly collect personal information directly from children through this website. If you believe a child has provided information directly, contact us and we will address it.

Your choices

Your rights & options

You can request access to, correction of, or deletion of information youโ€™ve shared with us (subject to legal and operational requirements). You can also control cookies through your browser settings.

Access & updates

Ask us to confirm what information we have from your inquiry and request updates if something has changed.

Deletion requests

Request deletion of inquiry information when itโ€™s no longer needed, unless we must keep it for legal, billing, or operational reasons.

Security, retention, and links

A few additional details about how we protect information and how third-party services may apply.

Security

We use reasonable administrative and technical safeguards designed to protect information. No website or transmission is 100% secure, so we cannot guarantee absolute security.


How long we keep information

We keep inquiry information only as long as needed for the purposes described above, unless a longer retention period is required or permitted by law.


Third-party links

Our website may include links to third-party sites. Their privacy practices are governed by their own policies, not ours.


Changes to this policy

We may update this Privacy Policy from time to time. The โ€œLast updatedโ€ date below reflects the most recent revision.


Contact us about privacy

If you have questions about this policy or your information, please contact SLC Therapy of WNY through our Contact Us page.